DocsIdentityWebhooks and Delivery

Webhooks and Delivery

How Identity notifies customer systems about verification lifecycle changes.

Section

Why webhooks matter

Most customer platforms should not wait for a user to finish onboarding and then poll for the answer. Webhooks let Identity push meaningful state changes back into the customer system in near real time.

Section

Delivery expectations

  • signed requests
  • retry with idempotent handling
  • delivery visibility for operators
  • clear customer-side reconciliation logic