Webhooks and Delivery
How Identity notifies customer systems about verification lifecycle changes.
Section
Why webhooks matter
Most customer platforms should not wait for a user to finish onboarding and then poll for the answer. Webhooks let Identity push meaningful state changes back into the customer system in near real time.
Section
Recommended webhook events
- verification created
- verification submitted
- verification approved
- verification rejected
- verification moved to manual review
Section
Delivery expectations
- signed requests
- retry with idempotent handling
- delivery visibility for operators
- clear customer-side reconciliation logic
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