Identity + WatchTower
How the two Remllo products work together without collapsing Identity into a transaction-only feature.
Identity only
Run KYC, KYB, watchlist, and onboarding operations without enabling transaction monitoring.
WatchTower only
Run transaction monitoring by itself when the customer does not need Identity.
Identity + WatchTower
Feed investigation-safe customer context into WatchTower for richer risk operations.
Correct product relationship
Identity is its own product. It should not be treated as only a feeder for WatchTower. Some customers will use Identity alone for KYC and KYB. Some customers will use WatchTower alone for transaction monitoring. Others will enable both so monitoring and investigations inherit richer customer context.
Two separate event channels
The webhooks described in Webhooks and Delivery are one channel: they tell your own platform what happened to a verification. The WatchTower connection is a second, separate channel that only exists when both products are linked for the same organization, and it carries a different kind of signal.
Identity and access activity that can reach WatchTower
- KYC and KYB submitted, updated, approved, or failed
- login failures, device changes, and PIN or password resets
- business director or business detail changes
- screening updates, including sanctions and PEP hits
This channel is internal to Remllo. You do not configure it and it does not use your webhook endpoints. It only activates when your organization has both Identity and WatchTower enabled.
What flows into WatchTower
- customer trust posture
- KYC or KYB status
- onboarding evidence summary
- linked identifiers such as accounts, devices, sessions, and beneficiaries
- recent identity activity and access context
What stays inside Identity
- raw documents and biometric evidence
- provider-level raw responses
- sensitive onboarding artifacts and detailed review materials
WatchTower should only receive investigation-safe context. Raw identity evidence belongs in Identity and should remain there.