DocsIdentityReview and Decisioning

Review and Decisioning

How Identity turns verification evidence into approved, rejected, or review-required outcomes.

Decision states

  • approved when verification requirements are satisfied
  • rejected when evidence or policy requirements fail
  • review required when manual operator action is needed

What should inform the decision

  • provider outcomes and confidence
  • document authenticity and completeness
  • watchlist and sanctions signals where applicable
  • consistency across customer metadata and supporting evidence

Operational output

The decision should be visible through the console, available through the API, and sent through webhooks so the customer can activate, restrict, or route the end user accordingly.