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DocsWatchTowerFirst POC Rollout

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First POC Rollout

A practical implementation guide for taking the first customer from setup through controlled production validation.

Recommended order

  1. Set up the organization and first admin access.
  2. Choose the right ingestion path: canonical API, adapter API, or CSV import.
  3. Validate one transaction category end to end in shadow mode.
  4. Confirm alerts, cases, customer context, and reporting outputs.
  5. If Identity is enabled, confirm customer trust posture and onboarding-safe context appear correctly in WatchTower.
  6. Expand to more transaction categories and higher production volume only after the first path is stable.

POC architecture

First POC flow diagram
Customer system
  |
  | canonical API / adapter API / CSV import
  v
WatchTower ingestion
  |
  v
Rules engine and decisioning
  |
  +--> alerts and cases
  +--> reports and exports
  +--> analyst customer profile
           ^
           |
      Identity-safe context
           |
      Remllo Identity (optional)

What good looks like

  • the customer can send or upload a stable transaction stream
  • operators can review alerts and cases without leaving the platform
  • customer context is present, not just raw transaction rows
  • the institution understands which product surfaces are WatchTower-only, Identity-only, or linked
Why this page matters

A first POC rollout page is worth having because most external teams do not just need endpoint docs. They need the order of operations that gets them to a real, credible pilot quickly.